Privacy Policy

Cooper City Lanai Sunrooms & Patios ("we," "us," or "our") operates the website coopercitysunroomsandpatios.com. This privacy policy explains what information we collect, how we use it, how long we keep it, and your rights regarding your data. Please read it carefully. By using this website, you agree to the practices described here.

1. Information We Collect

Information you give us directly

When you fill out a contact or estimate request form on our website, we collect the information you enter - typically your name, phone number, email address, and a description of your project. If you call us or email us directly, we may keep a record of that communication.

Information collected automatically

When you visit our website, certain technical information is collected automatically. This may include your IP address, browser type, the pages you view, how long you spend on each page, and the website that referred you to us. This information is collected through standard web server logs and analytics tools.

Cookies

Our website may use cookies - small text files stored on your device - to help the site function correctly and to understand how visitors use it. You can set your browser to refuse cookies, though some parts of the site may not work as intended if you do so. We do not use cookies to track you across other websites.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests or general inquiries.
• To schedule and confirm appointments for on-site consultations.
• To communicate with you about your project before, during, and after the work is complete.
• To improve our website and understand how visitors use it.
• To comply with legal obligations that apply to our business.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

3. How We Share Your Information

We share your information only in limited circumstances:

• Service providers: We may share information with third-party tools that help us operate our website and business - such as form processing services, email providers, and analytics platforms. These providers are only permitted to use your data to perform services on our behalf.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process.
• Business transfers: If our business is sold or merged with another company, your information may be transferred as part of that transaction. We will notify you via the email address associated with your account or through a notice on our website before your information becomes subject to a different privacy policy.

4. Data Retention

We retain contact and inquiry information for as long as necessary to complete your project and for a reasonable period afterward to address any follow-up questions or warranty concerns. Website analytics data is typically retained in aggregate form for up to 26 months. If you ask us to delete your information, we will do so unless we are required to keep it for legal or accounting reasons.

5. Your Rights

You have the right to:

• Ask what personal information we hold about you.
• Request a copy of your information in a portable format.
• Ask us to correct information that is inaccurate.
• Ask us to delete your information, subject to any legal obligations we have to retain it.
• Opt out of any marketing communications we may send.

To exercise any of these rights, contact us at the email address listed below.

6. Third-Party Links

Our website may contain links to third-party websites such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites. Once you leave our website, we encourage you to read the privacy policies of any site you visit.

7. Children's Privacy

Our website is not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

8. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. If changes are significant, we will provide a more prominent notice. Your continued use of the website after any changes take effect constitutes your acceptance of the updated policy.

10. Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your rights regarding your personal information, contact us at: